TheBearOutpost.com Shipping & returns
We are happy to offer shipping to any U.S. state, as well as Canada. We also ship internationally. All shipping costs will be prepaid by the buyer. The shipping rate will be offered at the checkout. We ship via USPS Priority mail.
RETURN AND EXCHANGE POLICY If you are not satisfied with our products, you can return them within 7 days of delivery, You will receive the refund within 2-3 weeks after the return of the item. To proceed with the return correctly, please, contact us at TheBearOutpost@aol.com and explain the matters of your situation as well as to give us the tracking information on a returned package. If you have received a damaged item, we will gladly send you a replacement of the same item. In the event that it is out of stock, you can pick out any other item of the same value.
OUT-OFF STOCK ITEMS Please allow up to 2-4 weeks for delivery of any T-shirt order. If a sooner date is required please make note of this request in the message area on the order. Even though we keep a great variety of products in stock and print most items on demand, occasionally certain items can be placed on back order. You will be notified via email if this occurs. If you do not wish to wait for item availability, you may cancel your order. If we do not hear from you in regards to your cancellation before the item is shipped out, we will assume you agreed to the shipment delay. If we are unable to deliver the item within 30 days, your order will be automatically cancelled and refunds issued. If only part of your order was cancelled, refunds will be issued accordingly (for the cancelled item(s)).
PAYMENT METHODS We accept Personal Checks, Money Orders and Credit Cards (Visa, MasterCard, Discover). All credit card orders are subject to final verification and approval. Each order will be security checked, verified and confirmed before shipment. It may take 3-5 working days, depending on the payment type and data provided. All the items will be produced after the verification and approval process is complete. All orders will be shipped within 2-4 weeks after the funds are received from buyer's financial institution. You will be notified via email in regards to your approval and shipment.
PREPAIMENT POLICY All orders must be prepaid. There will be no surcharge for your credit card purchase. Please, be sure to provide all of your information correctly, otherwise, it could lead to a delay or a cancellation. |
REFUNDS
Refunds will be given upon cancellation of order, Please allow 3 - 6 weeks for a full credit card refund
Due to T-Shirt orders being printed on demand, a 15% re-stocking / printing fee will be applied to all orders in the processing / production stage. |