The following are the terms and conditions for use of the TheBearOutpost.com service including without limitation design, reproduction and shipment, as well as, other services which may be offered from time to time by TheBearOutpost.com under your account member name (each feature individually and collectively referred to as the "Service"). Please read them carefully. This Service is provided to individuals who are at least 18 years old or minors who have parental permission to open and maintain an account.

BY CLICKING THE "SUBMIT" BUTTON AND COMPLETING THE REGISTRATION PROCESS, YOU ARE STATING THAT YOU ARE ELIGIBLE FOR AN ACCOUNT AND THAT YOU AGREE TO BE BOUND BY ALL OF THESE TERMS AND CONDITIONS OF THE SERVICE ("TOS").

The Service is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein.

(A) The Customer guarantees, warrants, and certifies that it does not infringe upon or unlawfully, wrongfully, or improperly use any trademark, trade name, service mark, or copyright owned or claimed by another. The Customer further guarantees, warrants, and certifies that to its knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any trademark, trade name service mark, copyright formerly or currently used by the Customer in connection with the services rendered by the Company. The Customer shall indemnify, defend, and hold harmless the Company from and against any and all liabilities, costs or expenses which the Company might incur arising from or relating to the Customer's infringement upon, or unlawful, wrongful, or improper use of a trademark, trade name, service mark, or copyright owned or claimed by another.

(B) Furthermore, the Company shall not be liable for any injury or damage to any person or property whatsoever by reason of, or in any manner growing out of, the Customer's infringement upon, unlawful, wrongful, or improper use of a trademark, trade name, service mark, copyright, owned or claimed by another.

(C) TheBearOutpost.com reserves the right to decide in its sole discretion whether to reproduce images presented to it in connection with its business as well as the sole discretion to deny the customer the ability to utilize TheBearOutpost.com website for the sale of their goods.

(D) Customer certifies that he is over the legal age 18 and has the ability to enter into any and all transactions on TheBearOutpost.com website.

(E) Due to the customized nature of all products sold on our website, cancellations will not be honored once an order has entered production. All orders are to be fully paid for at the time of production.

(F) Based on the advice of TheBearOutpost.com production team, alterations to certain aspects of your custom product order such as the merchandise brand, size, color, print process used, print size, print color etc., may be required due to limitations caused by available product, available production materials, production equipment capabilities, as well as limitations caused by the quality or type of your submitted design. In this instance you agree that TheBearOutpost.com will send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within X days of it being sent to you. TheBearOutpost.com may re-request that you accept a production alteration one additional time if an alternative method to produce your merchandise is available. If you reject this 2nd request your order will be cancelled and you will be fully refunded via your initial method of payment.

(G) You agree that if you fail to reply via email to TheBearOutpost.com initial request to alter the production of your custom merchandise, TheBearOutpost.com will send a second courtesy request. TheBearOutpost.com will provide you with a minimum of X days to reply to each of these requests which you agree will be sufficient time to reply. You further agree that if you fail to reply to the these two requests that TheBearOutpost.com will proceed with the production of your custom merchandise as our production team proposed in its two email requests. You agree that if for any reason you do not reply to TheBearOutpost.com email requests such as problems with your ISP, accidental erasing of the email request, the changing of your email address, etc you will be reponsible. You further agree that this product purchase will be non-refundable and non-exchangeable.

(H) RETURNS/CANCELLATIONS

Claims must be reported to our office within 3 business days of merchandise receipt. Returns cannot be made after 30 days of the invoice date. All returns must be clearly marked with an authorization number obtained from our office (support@TheBearOutpost.com) When requesting an authorization number, the following information is required: Reason for return, Invoice #. We reserve the right to repair, replace or issue credit for any merchandise returned. A 15% re-stocking fee and shipping charges will be charged for merchandise returned that is either not damaged or the damage is determined not to be our fault. You further agree that any product which you deem as unacceptable must be returned to TheBearOutpost.com at your expense via USPS, regular mail, within 5 business days of its receipt by you after you have contacted TheBearOutpost.com customer service to receive an authorization number.

CANCELLATIONS

Due to the unique nature of all custom made orders (any designs, images, logos, characters or special merchandise which is used) they cannot be cancelled once production has begun (48 hours after placing order). Rush order cannot be cancelled after 24 hours.

(I) INTERNATIONAL SHIPPING

Due to increased security processing with international customs, we regret that international orders sent standard delivery are not guaranteed to be received by any specific date and are therefore not returnable or refundable due to late receipt.